CERTON’s Privacy Policy Statement

Privacy Policy

 

This Privacy Policy identifies and describes the way CERTON uses and protects the information we collect about Customers and Users. All use of CERTON's products and services, as well as visits to our websites, are subject to this Privacy Policy. The Information We Collect, How We Collect It, And How We Use It

 

We may collect different types of personal and other information based on your use of our products and services and our business relationship with you. Some examples include:

 

• Contact Information that allows us to communicate with you -- including your name, address, telephone number, and e-mail address;
• Billing information related to your financial relationship with us -- including your payment data, credit history, credit card number, Social Security numbers, security codes, and service history;
• Equipment, Performance, CERTON Website Usage, Viewing and other Technical Information about your use of our network, services, products or websites.

 

We collect information in three primary ways:

 

• You give it to us when you purchase or interact with us about a product or service we offer or provide;
• We collect it automatically when you visit our websites or use our products and services;
• We obtain it from other sources, such as credit agencies.

 

We may use the information we collect in a variety of ways, including to:

 

• Provide you with the best customer experience possible;
• Provide the services you purchase, and to respond to your questions;
• Communicate with you regarding service updates, offers, and promotions;
• Deliver customized content and advertising that may be of interest to you;
• Address network integrity and security issues;
• Investigate, prevent or take action regarding illegal activities, violations of our Terms of Service or Acceptable Use Policies; and
• Provide local directory and directory assistance.

 

Location Information

 

• We monitor, collect and use your wireless location information, as well as other information obtained from our network and your device, to provide you with wireless voice and data services, and to maintain and improve our network;
• You can use your wireless device to obtain a wide array of services based on the approximate location of the device, referred to as Location-Based Services, or LBS. The information you receive in connection with your use of LBS may include advertisements related to your request and your location;
• When you use CERTON LBS, you will receive prior notice and must give your consent before your location is used or shared. The form of consent will be suited to the type of CERTON LBS you utilize.
• When you use non-CERTON LBS, the terms of service and privacy policies of the non-CERTON provider will govern.

 

Online Activity Tracking and Advertising

 

• We collect information about your activity on CERTON websites for a number of purposes using technologies such as cookies, Flash cookies, Web beacons, widgets and server log files.
• We and our non-CERTON advertising partners use that information, as well as other information they have or we may have, to help tailor the ads you see on our sites and to help make decisions about ads you see on other sites.
• Opt-out of ad matching by Yahoo!.
• Opt-out of targeting advertising from many other ad networks.
• Opt out of YP.com's targeted advertising program.

 

Information Sharing

 

With CERTON Companies: CERTON companies may share your Personal Information with each other to make sure your experience is as seamless as possible, and you have the full benefit of what CERTON has to offer.

 

With Non-CERTON Companies: We share your Personal Information only with non-CERTON companies that perform services on our behalf, and only as necessary for them to perform those services.

 

• We require those non-CERTON companies to protect any Personal Information they may receive in a manner consistent with this policy.
• We do not provide Personal Information to non-CERTON companies for the marketing of their own products and services without your consent.

 

In Other Circumstances: We may provide Personal Information to non-CERTON companies or other third parties for purposes such as:

 

• Responding to 911 calls and other emergencies;
• Complying with court orders and other legal process;
• To assist with identity verification, and to prevent fraud and identity theft;
• Enforcing our agreements and property rights; and
• Obtaining payment for products and services that appear on your CERTON billing statements, including the transfer or sale of delinquent accounts to third parties for collection

 

Anonymous & Aggregate Information

 

• We collect some information on an anonymous basis. We also may anonymize the personal information we collect about you.
• We obtain aggregate data by combining anonymous data that meet certain criteria into groups.
• When we employ non-CERTON companies to anonymize or aggregate data on our behalf, the requirements for sharing Personal Information with non-CERTON companies apply.
• We may share aggregate or anonymous information in various formats with trusted non-CERTON entities, and may work with those entities to do research and provide products and services.

 

Our Online Privacy Policy for Children

 

• Our websites are not designed to attract children under the age of 13.
• We do not knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from that child's parent or legal guardian.
• View our CERTON Smart Controls parental tools.

 

Safeguarding Your Information: Our Policy on Data Protection and Security

 

• We do not sell your Personal Information to anyone for any purpose. Period.
• We maintain information about you in our business records while you are a customer, or until it is no longer needed for business, tax, or legal purposes.
• We have implemented encryption or other appropriate security controls to protect Personal Information when stored or transmitted by CERTON
• We require non-CERTON companies acting on our behalf to protect any Personal Information they may receive in a manner consistent with this Policy. We do not allow them to use such information for any other purpose.

 

Customer Privacy Controls and Choices

 

• You can review and correct your Personal Information collected by us.
• You can limit certain types of solicitation communications from CERTON, including marketing contacts made via telephone, e-mail and text messaging.
• We will provide you with notice of changes to this policy.

 

Your California Privacy Rights

 

California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed Personal Information to any third parties for the third parties' direct marketing purposes. As stated in this Privacy Policy, CERTON will not sell or share your Personal Information with non-CERTON companies for their direct marketing purposes without your consent. California customers who wish to request further information about our compliance with this law or have questions or concerns about our privacy practices and policies may contact us at info@certon.com, or write to us at CERTON Privacy Policy, 511 John Rodes Blvd. Melbourne, FL 32924.